Sonesta ES Suites Orlando - Lake Buena Vista Policies
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Policies
Hotel Orlando Florida Policies
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs USD 15 per day.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please inform Sonesta ES Suites Orlando - Lake Buena Vista of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. This property charges additional fees for receiving guests' packages. Contact property for details. Please note that all guests who book with prepaid reservations are required to show the credit card used at booking upon check-in. Name on credit card must match on valid ID and on reservation in order to check in. Guests booking more than 3 rooms: Different group policies apply with a different deposit amount. Contact the property for details. Special requests cannot be guaranteed and may incur additional charges. Incidental Hold is $150/ per stay. Return to your account can take up to 7 business days if there are no incidental charges. When traveling with pets, please note that an extra charge of $75 fee per stay for stays up to 7 nights; $150 per stay thereafter.
Sonesta ES Suites Orlando - Lake Buena Vista
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